Editing an existing mail template
Existing templates are sorted:
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Firstly, by recipient. Each family of recipient gets a thumbnail, where all templates are sorted for this family:
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Secondly, by chronological order in the worflow process:
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starting with account creation
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following with peer review and decision events
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up until production
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- Note that user events and system events are distinguished by two differents icons:
Simply click on the pen icon to edit a template: