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Tool: bell notifications

Important e-mails are sometimes overlooked by editors, and lost in the volume.crowd. This is especially true for e-mails outside of the workflow, dealing with particular cases etc.

To prevent this we have developed the notification system. To summarize,system: Nestor tracktracks mails tagged as "important" and will highlighthighlights them in the recipient interface.

  • In the home page, editors can retrieve important mails they have received via thisthe smallnotifications menu:

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  • In theeach articlearticle, page,they viawill retrieve them in the correspondence history:

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Setting up notification bells

 

Automatic notification bells

Nestor can tag an e-mail as "important" as soon as the mail is sent. To do so, the template must be configured accordingly:

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In this example:

  • when the editorial office sends this message to an editor "Cover letter from author"
  • then the recipient editor will be notified automatically in his interface

 

Manual notifications

Regardless of the template configuration, notification bells can be set up manually when needed. Note that an editor can only tag mails where he/she is the recipient:

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