Editable / automated e-mails

E-mails are the primary mean of communication through Nestor:

Authors and editors may not check the sytem regularly, and overlook their to-do list.

Referees may not have an active account, and by nature will take action only when prompted by e-mail

Consequently, understanding and properly configuring the mail engine will ensure your users are timely informed of their ongoing workload.

Actions & types of e-mails

When people work in Nestor, the system will detect important events and generate e-mails according to your configuration.

E-mails can be of two types:

Editable e-mails

Automated e-mails

Some events only generate editable e-mails, while others only generate automated e-mails. A few events can generate both types. In those rare cases, Nestor will guide you during the template creation:

Editable e-mails

Editable e-mails are triggered when a user wants to specifically get in touch with another user. Most common cases are:

the Editor-in-Chief assigns an associate editor

the associate editor invites a referee

the associate editor requests a revision to the authors

Several templates can be linked to the same event. In this case, the user will have to select which template is the most relevant for the situation:

After selecting the relevant template, the user has access to an editing box, where the template can be corrected before sending the mail:

Automated e-mails

Some specific events will trigger automatic e-mails. Most common cases are:

the author submits his revision > can trigger an automatic mail to the current editor

the referee declines the invitation to review > can trigger an automatic mail to the current editor

the article is published online > can trigger an automatic mail to the corresponding author, or a co-author

The following events are used by the system for account management. Please take caution when editing templates linked to these:

Name of the event

Description

USER_REGISTRATION

E-mail sent when an author creates his account

USER_REGISTRATION_ON_BEHALF

E-mail sent when the editorial office creates an account for someone else

USER_UPDATE_EMAIL

E-mail sent when a user updates his mail address (= login)

USER_CHANGE_PASSWORD

E-mail sent to a user requesting a password reset